Account management

☰ Viewing active sessions and logging out remotely In My WebOké you can see exactly which devices and browsers you are logged in on. If you have stayed logged in somewhere, for exam... ☰ Automatic SEPA payment With direct debit (SEPA) your invoices are paid automatically. That way you can be sure the renewal of your products and domains a... ☰ Am I blocked? Your IP address and our firewall Cannot reach your website, e-mail or FTP while it works for others? The firewall of one of our servers may be blocking your IP add... ☰ Paying via a payment link or QR code For WebOké invoices and orders you can pay via a payment link or QR code. You pay quickly and securely, and the payment is then pr... ☰ Change contactdetails of your account In this article we explain how to update the contact details of your WebOké account. Forgot your password? Click Forgot password o... ☰ The AI assistant in the Support centre Do you have a question about your hosting, domain or account? In My WebOké you can ask the AI assistant directly. The assistant kn... ☰ Add or remove domain from hosting package A hosting package can contain multiple domains. In this article we explain how to add a domain to a hosting package, move it to an... ☰ Add additional user to WebOké accounts - Manage multiple WebOké accounts with one user You can add extra users to your WebOké account. This is useful when, for example, you want to give your web designer access withou... ☰ The registered email address no longer exists, how do I request a new password? The various articles about usernames and passwords explain that you can always request a new password via the 'Forgot password?' b... ☰ How do I enable two-step verification? Two-step verification (2FA) gives your WebOké account extra protection: when you log in, you need a code from an authenticator app... ☰ How do I cancel my products? In this article we explain how to cancel a hosting product or domain name. Please note: web hosting and domain registration are se... ☰ Enter action code: safely use a link from our email Some emails from WebOké contain a personal link, for example to pay an invoice, reset your password, accept an invitation or provi... ☰ Changing your login address/username You log in to WebOké with your email address as your username. Your login address is separate from the email address where you rec... ☰ Downloading your data or deleting your account Your data belongs to you. In the client portal you can therefore download all your data yourself and, if you no longer want to be... ☰ Credit balance: what is it and how do you pay with it? A credit balance is money held on your WebOké account. In My WebOké you can see exactly how much credit you have and what happened... ☰ Adding credit to your account With credit you put money on your WebOké account in advance. You can then pay new or open invoices with your credit in one click,... ☰ Welcome to the new My WebOké: here's what has changed My WebOké, the environment where you manage your products, domains and invoices, has been completely redesigned. We developed the... ☰ Using WhatsApp at WebOke.nl Our support can be reached via WhatsApp number +31 97010255083 Just open a WhatsApp window, start typing your question to us and c... ☰ Switching between multiple WebOké accounts Is your login linked to multiple WebOké client accounts, for example because you have been invited to someone else's account via M... ☰ Searching your entire account with the search bar At the top of My WebOké there is a search bar that searches your entire account: client area pages, products, domains, invoices, t... ☰ Guide for new customers Welcome to WebOké! We are delighted to welcome you as a new customer, and we will do everything we can to be your all-in-one solut...