Automatic SEPA payment
With direct debit (SEPA) your invoices are paid automatically. That way you can be sure the renewal of your products and domains always goes smoothly, and you never have to think about an invoice again.
Activating direct debit
- Log in to My WebOké.
- Click My Invoices in the menu and choose Direct debit.
- Click the button to activate direct debit.
- Pay € 0.01 once from the bank account we may collect from. With this payment you confirm the SEPA mandate; it is registered immediately.
Once the payment is completed, direct debit is active. We will then automatically collect any outstanding invoices and all your new invoices. From then on, the same page shows your mandate number, bank account number and account holder name.
Stopping direct debit
Want to stop the direct debit? Go to My Invoices › Direct debit and click the stop button. You can reactivate direct debit at any time afterwards.
Good to know
- Please do not issue a chargeback if something looks wrong, contact us instead and we will refund you. A chargeback automatically cancels the direct debit mandate.
- Your default payment method is set under Account details; with an active mandate, new invoices are paid by direct debit automatically.
- Having trouble activating it? Feel free to contact us and we will help you out.
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