The AI assistant in the Support centre
Do you have a question about your hosting, domain or account? In My WebOké you can ask the AI assistant directly. The assistant knows our entire knowledge base and helps you straight away with explanations and steps, at any time of day.
Asking the AI assistant a question
- Log in to My WebOké.
- Go to the Support centre. You can also ask your question directly from the dashboard.
- Type your question and send it. The assistant replies immediately with an explanation or a step-by-step guide.
Sending screenshots
Do you see an error message or something else on your screen that is hard to describe? Then attach a screenshot to your question. The assistant takes a look and can help you in a more targeted way.
Still stuck?
If you cannot resolve your question with the assistant, you can create a ticket straight away from the same place. Our staff will then take over your question.
Good to know
- You can also ask the AI follow-up questions after a search in the knowledge base. Handy if an article does not quite answer your question.
Was this article helpful?