General hosting

☰ Which server does my hosting package run on? Every hosting package runs on one of our servers. You sometimes need the server name (for example linux2024.webawere.nl), for inst... ☰ 500 - Internal server error If the error 500 - Internal server error occurs, this may be caused by an error in the .htaccess file in the public_html folder. T... ☰ Created subdomain doesn't work If a subdomain is created in the control panel or in the DNS, it will not work immediately. Creating a subdomain results in a DNS... ☰ Activating Node.js in DirectAdmin In DirectAdmin you can activate Node.js for several versions. If one is missing, let us know and we will see whether we can add it... ☰ Anonymous domain registration At WebOké you can register domains anonymously. If you choose this, the domain is registered in our name, which ensures that your... ☰ Securing wp-login.php in WordPress wp-login.php is a very attractive target for hackers trying to gain access to your site. They do this by automatically sending lar... ☰ Blocking files via .htaccess, such as plugin-googlemap2-proxy.php For Linux hosting, there is a .htaccess file in the folder /domains/uwdomein.xx/public_html, or you can create one. Enter the code... ☰ Connecting to a MySQL database from an ASPX page If you want to connect to a MySQL database from an ASPX page, the text below may be useful for first making a simple test connecti... ☰ Creating a cron job / task You can create so-called cron jobs: programs that run at preset times. It is not allowed to create cron jobs that run more often t... ☰ Custom document root / changing the document root for a domain Do you want the document root of your domain to point somewhere other than the public_html folder, which is the default? You canno... ☰ The Website Manager: managing your websites in one place With the Website Manager in My WebOké you manage all your website installations in one place. For each hosting package you can see... ☰ Logging in directly to your website, DirectAdmin or Nextcloud from the dashboard From the My WebOké dashboard you can log in to your website, your DirectAdmin control panel or your Nextcloud environment with a s... ☰ DNS settings with your own mail and a dynamic IP address If you don't have a fixed IP address, you can get a free account at dyndns.com. This article explains which DNS settings are neede... ☰ Add or remove domain from hosting package A hosting package can contain multiple domains. In this article we explain how to add a domain to a hosting package, move it to an... ☰ Deactivating/suspending a domain If you want your website to stop being reachable and emails to stop being delivered to your email addresses, you can suspend your... ☰ Redirecting a domain to another site while keeping the domain name in the address bar By creating the file index.html in the public_html (Linux) or httpdocs (Windows) folder containing: <HTML><FRAMESET ROWS="*,0" FRA... ☰ Dedicated IP address With shared hosting, you share an IP address with the other websites on the same server. You can also get a dedicated IP address f... ☰ Error: To change this page, upload a new index.html to your private folder In this article we explain what you can do if you see the error 'To change this page, upload a new index.html to your private fold... ☰ FTP suddenly stops working after a KPN modem update or the switch to fibre We have now received many reports from customers that FTP has suddenly stopped working. Timeouts occur. This turns out to be cause... ☰ FTP no longer works (KPN modem update) After a recent update to the KPN modem, port 21 (FTP) may be blocked automatically. This means no connection can be made to FTP se... ☰ Will my site go down during a transfer and will my mail still be reachable? In principle, a transfer can be done in such a way that you do not notice anything. If you have control over the DNS at your curre... ☰ Using the PHP zip function without exec Because the exec function cannot be run on our servers, here is an example of how to work with zip files within PHP without having... ☰ How does WebOké block spam? All our mail servers refuse to accept mail from mail servers listed with SpamCop (www.spamcop.net) or Spamhaus (www.spamhaus.org).... ☰ How can I block an IP address? You may want to block certain IP addresses so that they cannot access your website. You can do this quite easily with a PHP script... ☰ How can I debug PHP without changing php.ini? By default, displaying PHP errors is turned off in php.ini. This is a sensible setting, because debug information often reveals in... ☰ How do I set up frame forwarding, also known as cloaking? You want a different site to be shown when your domain name is typed into the browser. This is possible with frame forwarding. Bea... ☰ How do I connect to my hosting database from my PC? Log in to the control panel Choose MySQL Choose the database in question Create a separate user to use for the connection (not req... ☰ How do I publish my site with Dreamweaver? This article is not covered by our regular support and is purely intended to give you extra help. The first step to make uploading... ☰ How do I test my name server for a .nl domain? We consider it important that name servers are used according to the rules. Different TLDs (.nl, .be etc.) often have their own ru... ☰ How do I increase upload-max-filesize or max-execution-time in .htaccess? There are two ways to change limits in PHP. If the default limits, for example for the upload size of a file, are too small, you c... ☰ How does FTP work at WebOké? Are you a KPN customer and can't set up an FTP connection? Click here for more information. In this article we explain how to crea... ☰ How does the SPF record in DNS work? How exactly does the SPF record in DNS work? Usually, email for your domain is sent by just one or a few servers. With an SPF reco... ☰ How do I change the password of the DirectAdmin control panel? In this article we explain how to change your DirectAdmin password. You do not need to know the old password for this.- Go to My P... ☰ How do I change or upgrade my hosting package? You can change your hosting package at any time, for example to a larger package with more disk space or more domains. You arrange... ☰ How do I cancel my products? In this article we explain how to cancel a hosting product or domain name. Please note: web hosting and domain registration are se... ☰ I have exceeded the disk space limit of my hosting package. Just before the disk space limit of your hosting package is exceeded, and when it actually is exceeded, you will receive an email... ☰ I want to use a subdirectory in public_html as the root folder. Is that possible? Say, for example, you have installed Joomla in the folder public_html/joomla (to the outside world that is then http://www.uwdomei... ☰ I want to upload and extract a ZIP file. How do I do that? You can upload a zip file (or .tar.gz file) with FTP or via the file manager in the DirectAdmin control panel. After uploading, yo... ☰ Imunify360 scanner Since 23 March 2023 we have been testing the Imunify360 scanner. Imunify360 is an all-in-one platform for securing and managing we... ☰ Importing larger MySQL files (Linux .sql files) phpMyAdmin is somewhat limited when it comes to importing larger .sql dump files. For that reason we have made a program available... ☰ Instruction videos To make it easier to navigate our website and manage your website and hosting package, we have a number of instruction videos. Wit... ☰ IPv6 at weboke.nl All domains added in DirectAdmin have IPv6 by default. Example of an IPv4 address (note: this is different for each server):www A... ☰ Is gzip enabled in DirectAdmin and LiteSpeed or Apache? We use LiteSpeed on all our DirectAdmin Linux servers. In LiteSpeed we have enabled gzip by default. It is, however, a form of 'sm... ☰ Lost your Joomla admin password? Passwords in Joomla cannot be retrieved because they are stored encrypted in the database. As administrator of the Joomla site, ho... ☰ Joomla: Database Error: Unable to connect to the database:Could not connect to MySQL Joomla uses a database. If for some reason it cannot connect to the database, you may get this message:Database Error: Unable to c... ☰ Can I host a forum with you? (e.g. phpBB) You can run a forum on our servers without any problems. You can install a number of standard forums with our script installers (s... ☰ MCP server for AI: connect Claude, ChatGPT or Mistral to your hosting package The MCP server for AI is a connection between your hosting package and your own AI tool. You connect Claude, ChatGPT, Mistral Vibe... ☰ Ordering more storage (disk space) Running out of storage on your hosting package? You can easily order extra space in My Products. The upgrade takes effect right af... ☰ Migrating Joomla 3.X to 4.X with Installatron Joomla 3 no longer receives (security) updates Installatron reports that you have the latest version, and that is correct: 3.10.12... ☰ My website does not work after uploading (FTP) home General hosting My website does not work after uploading (FTP) If a website does not work, or does not work properly, there c... ☰ MySQL database damaged / repairing tables A database needs maintenance from time to time (for example analysing tables or simply deleting redundant records), and a database... ☰ OPcache 30-second delay when changing a PHP file On some servers, OPCACHE is active by default. This can cause a 30-second delay when a PHP file is changed. You can prevent this b... ☰ Storage/disk space limit exceeded When the storage limit is about to be exceeded, our server will first send a notification by email so that action can be taken in... ☰ PHP security By default, all our servers have the following PHP functions disabled so that they cannot be used: symlink,shell_exec,exec,proc_cl... ☰ Showing PHP files in the browser without the .php extension using .htaccess If you do not like www.voorbeeld.nl/contact.php and would rather show just www.voorbeeld.nl/contact as the URL and link (while the... ☰ Activate SSL certificate It's becoming increasingly important to secure your website with a certificate. More and more browsers are showing prominent, alar... ☰ Stop spam on your forum or blog Stopforumspam.com keeps a list of IP addresses that spread spam on forums and, for example, WordPress. Modules are available for v... ☰ Disabling a plugin in Joomla via phpMyAdmin / MySQL If you can no longer get into Joomla because of a new or malfunctioning plugin, you can disable it via phpMyAdmin / MySQL. Log in... ☰ What does "Domain is temporarily unavailable due to maintenance." mean? If you request your domain/site in the browser and are redirected to the WebOké site with the following message: "The domain YOURD... ☰ What is the username / password / database name for MySQL? To install my software package, I need the following details: MySQL password MySQL hostname MySQL username MySQL database name In... ☰ What is an IP address? What is an IP addressAn IP address is a unique combination of numbers, consisting of 4 sets of up to 3 digits. Every computer or s... ☰ What is MySQL? In a hosting package it is also possible to create a so-called MySQL database. You can check per package how many databases are al... ☰ WebOke Backups: viewing, restoring, or downloading a backup WebOke Backups is our own backup system. Every night we make a complete backup of your hosting package: your files, databases, mai... ☰ Installing WordPress in DirectAdmin In this article we explain how to easily install WordPress in your WebOké hosting package. Log in to your WebOké account and go to... ☰ Creating a WordPress staging environment A staging site is a development environment where you can make changes to your website without affecting the live version of your... ☰ You don't have permission to access / on this server. The following message:ForbiddenYou don't have permission to access / on this server. Additionally, a 404 Not Found error was encou... ☰ Guide for new customers Welcome to WebOké! We are delighted to welcome you as a new customer, and we will do everything we can to be your all-in-one solut... ☰ Help! My site has been hacked. How can I fix or prevent this? It is very frustrating when your account has been hacked. We do everything we can to make things as difficult as possible for hack... ☰ How can I have the MySQL backup emailed automatically? If it is not too large, you can have it emailed to yourself automatically via the cron jobs option in DirectAdmin. Open DirectAdmi... ☰ Resource limit reached / 503 / PHP X-Ray Each of our hosting packages has a different amount of computing power available. Reaching these limits can affect your website in...